Terms & Conditions

1. Introduction

Welcome to vb111, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the "User") and vb111 (the "Platform"). By creating an account, depositing funds, claiming bonuses, or placing any wager on the vb111 platform, you confirm that you have read, understood, and agreed to every provision set out in this document.

These terms apply to all features and services provided through the vb111 platform, including but not limited to cricket betting, BPL and IPL markets, live casino games, slots, crash games, fishing games, VIP rewards, and all promotional offers. If you do not agree with any part of these terms, you must immediately cease using the platform and contact our support team to close your account.

2. Eligibility

The vb111 platform is intended solely for eligible individuals who satisfy all of the following criteria. It is your personal responsibility to ensure you meet these requirements before using any part of the platform.

• You must be at least 21 years of age at the time of registration and at all times during use of the platform.
• You must have legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must not be accessing the platform from any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be classified as a problem gambler, self-excluded from any gambling service, or acting on behalf of another person.

3. Account Registration & Security

To access the full range of services on vb111, you must create a personal account. Each user is permitted to hold only one account. The registration process requires you to provide accurate, current, and complete information. vb111 reserves the right to request documentation to verify your identity at any stage of the account lifecycle.

• One account per person, household, device, IP address, and payment method is strictly enforced. Duplicate accounts will be closed without notice.
• You are solely responsible for maintaining the confidentiality of your login credentials. Never share your password with any third party.
• vb111 uses SSL encryption and multi-layer security protocols to safeguard your personal data and transaction history.
• Any suspected unauthorized access to your account must be reported to our support team immediately at [email protected].

vb111 will never ask for your full password via email, live chat, or any other channel. If you receive such a request, treat it as fraudulent and report it immediately.

4. Deposits & Withdrawals

vb111 supports deposits and withdrawals through a range of payment methods popular in Bangladesh and the region. All transactions are processed in BDT (Bangladeshi Taka) using the ৳ symbol unless otherwise stated. The following rules apply to all financial transactions on the platform.

• Minimum deposit and withdrawal amounts may be set per payment method. Players are advised to check the cashier section for current limits.
• All withdrawals are subject to KYC (Know Your Customer) verification. Withdrawal requests may be delayed if supporting documents have not been submitted.
• Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed subject to the transaction limits and processing times of each respective payment provider.
• vb111 does not accept deposits from third-party accounts. All funds deposited must originate from a payment account registered in your own name.

5. Bonuses & Promotions

vb111 offers a variety of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Durga Puja, BPL, IPL, and T20 World Cup. All bonuses are subject to the following terms.

• Each bonus offer carries a specific wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated in each individual promotion's terms.
• Bonuses may only be claimed once per eligible promotion period unless explicitly stated otherwise. Claiming multiple bonuses simultaneously may be restricted.
• vb111 reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time without prior notice.
• Players found to be abusing the bonus system — including but not limited to using multiple accounts, placing hedging bets, or exploiting wagering loopholes — will have bonuses forfeited and accounts suspended.

Free spins awarded as part of a promotion are credited to designated game titles only. Any winnings generated from free spins are subject to the wagering requirement stated in the corresponding promotion. Unused free spins expire at the deadline communicated in the promotion details.

6. Prohibited Activities

To ensure a fair, secure, and compliant environment for all users, the following activities are strictly prohibited on the vb111 platform. Any user found to be engaged in these activities will face immediate account suspension, forfeiture of all funds, and may be reported to the relevant authorities.

• Using the platform for any form of money laundering, fraud, or any other financial crime, including the use of stolen payment credentials.
• Employing software bots, automated systems, scripts, AI tools, or any other technology to gain an unfair advantage over the platform or other users.
• Attempting to manipulate the outcome of any game, bet, or event through collusion with other players, match-fixing, or exploitation of system vulnerabilities.
• Creating or operating multiple accounts to exploit bonus offers, circumvent betting limits, or evade account restrictions imposed by vb111.

7. Intellectual Property

All content available on the vb111 platform — including but not limited to text, graphics, logos, game interfaces, promotional materials, software, audio, and video — is the exclusive intellectual property of vb111 or its licensed content suppliers. These materials are protected under applicable intellectual property laws and treaties.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the vb111 platform without our prior written consent. Unauthorized use of any vb111 intellectual property may give rise to legal action.

8. Limitation of Liability

To the maximum extent permitted by applicable law, vb111 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of funds, loss of data, loss of profits, or service interruptions, even if vb111 has been advised of the possibility of such damages.

vb111 provides the platform on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation of the platform.

9. Privacy & Data Protection

vb111 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to the collection and processing of your personal information as described in that policy. Your data is used solely to provide, improve, and secure our services.

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. All data handling practices comply with applicable data protection standards. For full details, please review our Privacy Policy available at /privacy-policy.

10. Modifications to Terms

vb111 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavor to notify registered users via email or a prominent notice on the platform. The date of the most recent revision is shown in the 'Last updated' field at the top of this page.

It is your responsibility to review these terms periodically. Your continued use of vb111 following the posting of any changes constitutes acceptance of those changes. If you object to any revision, your sole remedy is to stop using the platform and close your account.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of online gaming platforms in the jurisdiction in which vb111 operates. In the event of any dispute arising from or relating to these terms or your use of the platform, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached informally, disputes shall be referred to binding arbitration before any legal proceedings are initiated. vb111 makes no representation that the platform is appropriate or available for use in all locations, and accessing the platform from jurisdictions where such use is unlawful is strictly prohibited.

12. Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, our support team is available around the clock. We aim to respond to all written enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).

You can reach our support team by email at [email protected]. Please include your registered username and a clear description of your query to help us assist you as quickly as possible. Do not share your password or full payment details in any support correspondence.